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Full Spectrum Power builds the world’s best performance lithium racing and motorsports batteries. Our team of enthusiasts are as dedicated to creating amazing products, as you are to the vehicles you’ll use them in.
Every battery is individually subjected to rigorous and demanding quality control standards to ensure that they meet the needs of our customers.
Our warranty is limited to manufacturer’s defects and does not cover abuse, misuse or incurred external physical damage as outlined below.
Performance lithium batteries are long lasting consumables. The lifespan of a performance lithium battery is directly related to it's care and maintenance; proper care and maintenance will prolong it's useful lifespan, and lack of care and maintenance will reduce it's lifespan.
ABOUT OUR WARRANTY
Full Spectrum Power, LLC (Hereafter referred to as “Manufacturer”) offers a Limited Three-year Warranty on its batteries (hereafter referred to as “Battery”) to be free of defects in material and workmanship. This applies to performance lithium batteries for power sports and automotive engine start applications.
The Applicable Warranty Period begins from the date of purchase with original receipt. Batteries determined to meet the conditions of this warranty will, at the sole discretion of the Manufacturer, be repaired or replaced with a product of equal value, should adjustment be necessary due to defects in material or workmanship. Batteries for warranty consideration are to be returned to Full Spectrum Power directly. All returns for warranty consideration must include an RMA number issued by Full Spectrum Power.
TERMS OF LIMITED WARRANTY
Full Spectrum Power bears no responsibility to, nor liability for any damage which may occur as a result of use or misuse of Battery. Manufacturer has no obligation under the limited warranty herein, in the event the Battery is damaged or destroyed as a result of one or more of the conditions outlined in this warranty document. This limited warranty applies only to the original purchaser of the Battery.
The following conditions may void warranty:
WARRANTY RETURNS
For warranty claim consideration, all batteries must be returned to Full Spectrum Power accompanied by a copy of Original Receipt. If the battery is determined to be replaced under warranty, initial shipping charges of $10.00 maximum will be incurred by the customer. Include a receipt of ground shipping charges with the Battery. If the Manufacturer deems the Battery is to be a warranty repair or replacement, a refund of the Customer’s initial shipping charges will be included with the warranty replacement battery. In cases where Full Spectrum Power products are purchased within the United States but delivered to countries outside the United States, shipping charges will apply for warranty-replacement cases.
The warranty is a prorated policy, divided into five (5) periods from the date of original purchase. Coverage is as follows
| Month | 1 – 12 | 13 – 24 | 24-36 | ||
| Discount from MSRP | 100% | 50% | 25% |
For warranty consideration please ship Battery to Full Spectrum Power via UPS or FedEx ONLY. DO NOT use USPS for warranty returns. Battery must be shipped in the original box, or package of equivalent strength and security to ensure compliance with applicable laws and regulations. For your protection, we recommend that returns are sent with tracking information.
Documentation must be included in the box, must be legible, and must consist of the following information:
Address for warranty returns:
Full Spectrum Power
Attn: Returns
350 Calvert Avenue
Alexandria, VA 22301
If the Battery is determined by Full Spectrum Power, in its sole discretion, to be defective in material or workmanship under the terms of this limited warranty, it will be repaired or replaced with a comparable product.
Products found NOT defective after testing by Full Spectrum Power will be returned at the customer’s expense.
NON-WARRANTY RETURNS
Any merchandise in “new” and unopened condition which was originally purchased via the Manufacturer’s website may be returned to Full Spectrum Power within 7 days of purchase. A 20% restocking fee will be charged on all returned merchandise. Shipping charges will be incurred by the customer.
Merchandise must be accompanied by a copy of original receipt or order number and all original packaging in "new" condition.
For “as new” returns to other sellers, please consult your seller for their terms.
SHIPPING DAMAGE
Occasionally, items shipped can be damaged during transit. We want to make sure that any product damaged during transit is rectified by the responsible party. Any item damaged in transit must be reported to the Shipper (UPS or FedEx) and Full Spectrum Power (or dealer) IMMEDIATELY upon receipt of package. All original packaging must be retained until further notice from Full Spectrum Power (or dealer). In such cases, Full Spectrum Power (or dealer) will contact the customer with instructions, after consulting with the shipping agent.